Effective Listening Skills.
It is difficult to define listening, but generally it can be defined as " a receiver orientation to the communication process; since communication involves both a source and a receiver, listening consist of the roles receivers play in the communication process". Listening is a process that includes hearing, attending to, understanding, evaluating and responding to spoken messages.
Our own listening habits have been developed since we were born. Such habits are so well established that we perform them without thinking. But unfortunately, such habits are usually undesir…
- Active Listening
- Communication skills required, to best manage challenging behaviour, in the social care setting.
- Effective Listening Skills.
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