Speak clearly and slowly
Start formaly and then drop to casual
Portuguese are generally reserved, pacific
Portuguese are tolerant, difficult to offend
Avoid personal comments or compliments
Don't discuss people's positions
The Portuguese appreciate humour
No respect for deadlines.
Meetings are badly run and inconclusive.
Customer focus is very blurred.
Little team spirit
The justice system works extremely slowly.
Lack of directness and transparency
Large, inefficient bureaucracy
Culture of short cuts and rule-breaking …
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