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Aims & Objectives: The aim of this essay is to produce a portfolio based on information I have collected on customer service of a chosen business of mine.
Why Customer are important
Sainsburys recognizes that to attract and keep cutovers they have to offer more than just fresh food. Certain incentives that Sainsburys uses to name a few are discount of many items, sainsburys own cheaper food brand and customer discount gift offer swipe point cards.
Gaining customer satisfaction and loyalty is very important this is why sainsburys continually try in keep in contact with their regurlay…
- Customer Service
- Influencing Others in Business Environments
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