Strategy formation and problem solving
"In reality organisational decision making is characterised by two opposing tendencies. On the one hand, inherent conflicts between factions, departments, units and levels and individuals over scarce resources breed conflict, opposition, careerism, negotiation, compromise. Thus conflict and competition may adversely affect problem solving and strategy formation. On the other hand, decision making may be affected not by difference and disagreement but by consensus and similarity - by the fact that decision makers share the same cognitive frames of reference and do not realise that they shar…
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- Strategy formation and problem solving
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