Assignment Three: A Case Study of a Modern Social Problem
Currently the media has discussed a social problem concerning the lack of management and resources available to the police 111-call centre service. As a result a large number of the community are questioning the inefficiency of call centre staff to serve the community effectively.
A report conducted by the Australian Police has commented that qualified staffs' are leaving due to the lack of Management skills. The structures of this service are not carried out efficiently and such functions such as debriefing staff after their sh…
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