Six Sigma is defined as a statistical term that refers to 3.4 defects only per million processes undertaken by, or products made by, a company. This focus on product quality leads to lowered costs of operation for the company. Lower costs ultimately lead to higher profit margins. Six Sigma is the benchmark-Four Sigma is average.
A successful Six Sigma program must start with the CEO of a corporation. The CEO must express their personal vision, provide steady and enthusiastic leadership, and assess results and reward participants. …
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