Managing Conflict in the Workplace.
Managing Conflict in the Workplace
Conflicts are a natural and inevitable part of people working together, sharing diverse thoughts, concerns, perspectives and goals. Essentially, conflict can be defined as any situation where your concerns or desires differ from another person's or group's. Organizational and personal effectiveness are often influenced by how conflict is managed. The objective of this paper is to provide an overview on conflict and how it is viewed in the workplace. Also, we will provide an overview on the levels and categories of conflict and describe the five modes…
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