Make or buy decisions are sometimes overruled for "strategic reasons".
In the 80's, IBM outsourced the OS and the microprocessor of the PC and lost control of this industry to the Wintel alliance. In the 90's, Dell grew to dominate as a PC manufacturer with a strategy defining outsourcing as a competitive advantage.
The "make or buy" decision is a corollary of market failure when customer's economic benefit is positive against the purchase price but turns negative when transaction cost is added. It is usually seen in economic terms focusing upon price, quality, volumes and time saving.
Vertical integration (the buy-side) is beneficial when it increases mark…
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