Case Study on Apex Wheel.
Reinventing the Wheel at Apex Door Company.
The central problem is that Jim Delaney, president of the Apex Door Company,
cannot get his employees to do specific tasks without messing up. The causes of
the central problem are that when employees don't understand something they
improvise on their own without asking a supervisor. Other causes to the central
problem are that none of the jobs have training manuals, and their job descriptions
are out of date. Also all training for new employees is done all on the job, by
employees that are leaving or sometimes by an employee who has o…
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