The role of the first-line manager is "to get things done through other people" but the only way to lead people to carry out something is to give them the desire to do it, by influencing, by persuading them to reach common goals, by motivating them! A supervisor who possesses those abilities is a leader.
Leadership and motivation are two skills essential in any organisation but are not the easiest! Many researches have been undertaken about those topics and several theories were developed.
The concept of motivation is usually…
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