Benefits for Companies using VoIP -CSI 120-74 Business Data Networks and Communications
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<Tab/>Benefits for Companies using VoIP
VoIP provides integrated voice and data application. IP Telephony merges a telephone system with the computer network providing many advantages for a business ranging from reduced long distance expense to improved customer service. Furthermore, VoIP assists a business in improving, knowledge management, and conduct video conferencing.
Benefits for Businesses conducting E-Commerce
For example: In the network-telephony model, the Web user begins a transaction at the company or institution Web site, but has the option of directly conne…
- Benefits for Companies using VoIP -CSI 120-74 Business Data Networks and Communications
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