INTRODUCTION
Many companies believe that privacy and secrecy lead to a competitive advantage. And in some instances they do, when directed outwardly. But they usually cause tension - and, ultimately, a dangerous silence - when directed towards others inside the company.
When this silence becomes systematic and powerful forces exist that consistently cause widespread withholding of information about company issues amongst employers and employees, then we can refer to it as 'organisational silence' (Morrison, 2000). …
