Conflict is one of the most destructive behaviors in business around the world. Conflict is a reality that all business need to recon with, it is a natural result when people with diverse personalities and skills work together. Conflict is not a matter of winning or losing, it is a matter of degree and that workplace conflicts can have positive outcomes too. Company wide we often manage conflicts using collaborative and problem solving approaches, however, there are times when individuals use avoidance to resolve conflicts among themselves too. According to the OB Skills Workbook, Asse…
