Comcast and Managing Overtime
Introduction to Problem
Can forced overtime hinder a manager's workforce? Companies require the extra effort per hour when the productivity increases. "Our customers are using our products more frequently than ever and in ways that were unimaginable a short time ago, " stated Brian L. Roberts, Chairman and Chief Executive Officer of Comcast Corporation. This statement was made during the conference call and webcast in 2005 for the Fourth Quarter and Year End Results. …
