Quality of life and quality of service are concepts faced by everybody. Quality of life relates to happiness and wellbeing on a personal level whereas quality of service is a business enterprise requiring high standards and customer satisfaction. However, for people with disabilities quality of life and quality of service become inter-related because of the reliance of disabled people on services to assist them to achieve their goals. These issues are important to people with disabilities because without a productive service there is no quality of life.
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