We all make decisions of varying importance in the workplace every day, so the idea that decision making can be a rather sophisticated process may at first seem strange. However, studies have shown that a large percentage of people are much poorer at decision making than they think. An understanding of what decision making involves, together with an effective techniques, will help produce better decisions. Decision making is the study of identifying and choosing alternatives based on the values and preferences of the decision maker (Harris, 1998).…
