ITIL:
ITIL, known as IT Infrastructure Library was developed in the late 1980s by branch of British Government.
The main objective for British Government to develop ITIL is to capture and promote business effectiveness in the use of information system due to the increasing of the organizational demands to reduce the cost in the mean while mean maintaining or improving of the IT services. It basically provides a basis improvement of the usage and the effect of operation arranged of IT infrastructure within the organization.
Today, ITIL been well known as a public body knowledge of pro…
