Since organizational conflict can affect organizations' cultrue, it's important to manage and resolve them. Organiations should implement conflict resolition approaches to reduce or to stop the conflicts.
Kenneth Thomas (1976) distinguished five conflict resolution methods - competing/forcing, avoiding, compromising, accommodating, and collaborating. These approaches are based on how assertive or unassertive each party is in puruing its own concerns and how cooperative or uncooperative each party is in satisfying the concerns of the others.
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