9.Prepare for the unexpected.
Effectively managing change requires continual reassessment of its impact and the organization’s willingness and ability to adopt the next wave of transformation.
10. Speak to the individual.
Need to know :
How their work will change?
what is expected of them during and after the change program?
how they will be measured?
what success or failure will mean for them and those around them?
Conclusion.
Where you are embarking on a large change programmes, you should treat it as a project. That means you apply all the rigours of project management to the change process - producing plans, allocating resources, appointing a steering board and/or project sponsor etc.. The five principles above should form part of the project objectives.
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