Innovations in technology and management practices have produced a distinct paradigm shift since 1970. Even though companies are now focusing on customer satisfaction as a competitive weapon, the cornerstone of competition is still cost-minimization and affordability. With the invention of Internet, companies and manufacturing firms have been given the opportunity to effectively improve their supply chain management system.
The article "New challenges in managing supply chain" by Derek Maggs explores the definition of supply chain management (SCM) and then focuses on the relations among SCM systems, enterprise resource planning (ERP), and information technology (IT).
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