Chapter 1Introduction
Due to the tighten connection between economic survival and productivity in the last decade, to increase productivity has become a strategic goal for many firms (McManus, 1987). So nowadays, many organizations found that seeking qualifications, which are well beyond the immediate requirement of the job, can be advantageous as the organization will not have to spend as much on staff development in future. In the short term, I agreed that high qualification could be given the immediate benefit to the organization. …
