We made sure the goods are of quality standards – they were checked before they left our warehouse, so the damage must have happened during shipment.
Have you received the other two crates yet, is there any damage?
…
Biznesa atvainošanās vēstule
Vēstules paraugs angļu valodā par to, kā atvainoties klientam vai biznesa partnerim par sagādātajām neērtībām pieklājīgā veidā.