In this paper, I shall be providing my personal observations between shopping in a traditional retail store, Loblaws, versus that of a box store, Costco/Club Price. During the last ten years, the overall nature of retailing has changed significantly. There are now an increased number of mass merchandisers such as Costco, who are changing the outlook of retailing at the expense of traditional grocery stores such as Loblaws. There are a number of reasons why a consumer would choose a specific retail store over the wide selection of competitors out there on the market, those being; inventory, selection, variety, quality, pricing strategy, in store merchandising, promotions, advertisements, personal selling, customer services, credit and additional services. …
