Amad Reston is a great leader. His vision for the School Plus Web services is an excellent and cost-effective idea for the company. By moving the web services to an outside vendor, Amad has discovered that the company would save money and improve the reliability and responsiveness of the services. It sometimes takes a while for management and corporate to accept change.
However, In John P. Kotter's "Leading Change: Why Transformation Efforts Fail", he tells us that change processes go through a series of phases that usually require a considerable amount of time. …
