The role of nonverbal communication within business meetings should not be over-rated. Nonverbal behavior does play a role and can help with victory in negotiations, but is not always the answer to negotiating successfully. Being aware of violating someone's personal zone or knowing when to be quiet is as important as knowing what to say and can carry the same consequences. In general, more successful persuaders were found to be smiling, nodding, and gesturing at appropriate moments during a business meeting or job interview. …
