This is the most important function of management, yet at my company this is the one focused on the least. We are all asked to complete certain tasks, but are only given vague instructions and very often go in the wrong direction and what we end up working in is not what was needed at all. When things are turned in this way, the employees are told they are at fault. If we were not given any guidance, how are we to be expected to do anything accurately? There have been times when on a project, I will go to my boss and ask for some more instruction. When I do this my boss gets frustrated, gives me short answers and doesn't seem willing to help at all.
There is much room for improvement at my company, starting with the management process. If there is a solid manager willing to take the time to plan, organize, lead and control, there is a better chance at success for anything the company may wish to do.
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