Aims of the article
The main aim is to study the behaviour of two managerial organizations in a great conflict system. "Staff people" are there to support those in the "line", but both find it tense to cooperate with each other. The particular subject of study is the two assumptions, stating briefly, that staff members are satisfied with informal authority over production and their contributions would be accepted by line officers.
Summary of the key arguments
Dalton (1950) has carried out an in-depth research on the staff-line conflicts and has come up with various arguments.
The exce…
