A learning organization is an organization that has developed the capacity to continuously adapt and change because all members take an active role in making decisions and performing their work. (Robbins, Bergman, Stagg & Coulter 2003) The concept of a learning organization does not have a specific organization design but rather describes an organisational mindset or philosophy. A learning organization is an organization that by virtue of people, values, and systems is able to continuously change and improve its performance based upon the lessons of experience. (Schermerhorn 2002).…
