1. Given the case facts and the technical audit report, the main reason for low productivity seems to be poor maintenance of the reconditioning plant which includes the shop floor as well as the machinery. Poor Quality, on the other hand, apart from being due to the reason stated above, may also be attributed to improper adjustments in the equipment. Improper training and high turnover rate is another reason for low productivity and quality.
Though the Management has an experience of 25 years in this business, they have never handled automated production at such a large scale. …
