The Information, Tours and Tickets (ITT) office could use a system to assist them in creating trip schedules. In this paper I will outline a plan for a Decision Support System (DSS) that will assist ITT in creating schedules for their tours. This system will also track customer surveys and hold data about all of ITTs trips. They already have some computer systems, a spread sheet program and a data base management system (DBMS) which can all be used to build a small DSS. Using the DBMS and the spread sheet software I have designed a system to assist them in making decisions about sche…
