· Implement an 'Employee of the Month' award. The honored employee may enjoy a special parking spot, announcement in the company newsletter and other privileges, and will appreciate the recognition. This provides management with an opportunity to encourage employees using non-financial incentive.
· Formalize procedures for conflict resolution. Among the partners, conflicts seem few and far between, but a procedure to follow in the event of a difference in opinion should be developed. As new partners emerge, consistency of opinion may not be as prevalent, and a standard procedure for conflict resolution will minimize tension between the new partners.
· Lastly, we suggest that Lewis & Lewis seek external consulting services. The implementation of many beneficial changes may require a long-term commitment and periodic input from an objective group. If finances are a concern, may we suggest a now highly qualified group of MBA students after their completion of Management 806 at Michigan State University.
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