Part I Introduction
Work motivation is the psychological forces within a person that determine the direction of the person's behavior in an organization, the person's level of effort, and the person's level of persistence in the face of obstacle (George & Jone 1999). In recent years, 'motivation' has become a frequent and important topic at management seminars and conference. Motivation is important because it explains why workers behave as they do. Motivation determines what workers do and how hard and diligently they do it, but it is not as the same as performance. …
