The purpose of this paper is to analyze role of Total Quality Management (TQM) in the strategic plan of Riordan Manufacturing. Summarize the Riordan Manufacturing Mission, Vision and the importance of TQM as a strategic level objective. Also, identify the impact and complexity that globalization has on the TQM strategies at Riordan Manufacturing.
Riordan Manufacturing views TQM as a collection of processes. We maintain that our organizations must strive to continuously improve these processes by incorporating the knowledge and experiences of workers. …
