Groupware is a technology designed to facilitate the work of groups. This technology may be used to communicate, cooperate, coordinate, solve problems, compete, or negotiate. While traditional technologies like the telephone qualify as groupware, the term is ordinarily used to refer to a specific class of technologies relying on modern computer networks, such as email, newsgroups, videophones, or chat.
Groupware technologies are typically categorized along two primary dimensions:
1.Whether users of the groupware are working together at the same time ("real-time" or "synchronous" groupware)…
