Lewin's Three-Step Model
The approach I would use is Lewin's Three-Step Model. The status quo seems obvious; the ER nurses and the floor nurses are comfortable doing what they know how to do best. Using Lewin's approach this status quo needs must change. Education and communication would help "unfreeze" each group. A combination of directing the behavior away from the behavior and remove the restraining forces (those who oppose the change). Movement would begin with participation and negotiation would begin to refreeze the impending changes as a level of comfort is achieved.
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