In summary, if MacAvoy could convince MacTavish and his subordinates to understand the role of M&E team that it was a tool to help them do their job better, together with the final solution come from the agreement of both M&E team and from MacTavish and his staff. So, this functional conflict between M&E team and line personal in Harrisburg will turn to be a healthy, constructive disagreement, which can produce new ideas, learning and growth. Moreover it can improve working relationship between both parties, which can lead to innovation and positive change for the organization.…
