For most companies, labor expenses are always a concern due to the fact they are the single most costly item for an organizations budget. I work for Technical Operations that is a division of Delta Airlines. Delta is the world's second-largest airline in terms of passengers carried and the leading United States carrier across the Atlantic, offering daily flights to 492 destinations in 89 countries on Delta, Song, Delta Shuttle, the Delta Connection carriers, and its worldwide partners (Delta, 2005). It was noted that there were inefficiencies in staffing and analysis needs to be done to re…
