High Performance teams are created with a mission or purpose in mind. This purpose or mission should be expressed in the form of a written charter. Over time teams develop their own set of norms. Norms are rules or guides for team behavior and decision making. The idea of using teams to solve problems and achieve results is based, in part, on a concept that the collective brainpower of a team far exceeds the ability of any manager. Therefore, to a large degree, teams are self-directed. High Performance Teams are also empowered. Teams are motivated by the challenge of achieving dramatic results within a short time-frame. It is quite normal for teams to thrash and churn during the early stages of development. This will usually appear chaotic to outsiders and team members alike. It is also normal for 75 percent of the real work of a team to be accomplished during the last 25 percent of the time alloted. Team members are expected to learn as they work together. …
