Quality refers to the inherent or distinctive characteristics or properties of a person, object, process or other thing. Such characteristics or properties may set a person or thing apart from other persons or things, or may denote some degree of achievement or excellence.
Dimensions of quality is to actually use the dimensions to measure the quality of a particular product; the dimensions must be measurable characteristics. For example, you cannot measure the performance of an automobile directly. You have to develop a measurable characteristic for performance. …
