INTRODUCTION
In today's management, most of the organisation emphasise the importance of performance management (PM). Why is PM so important to them? Is PM an essential practice to these organisations? According to Curtis (1999), PM is an approach to management which individual managers and employees are unified to attain organisation's strategic goals. Strategic goals are defined, and outputs are then identified to attain the goals which were clearly defined. Commitments of managers and employees are gained, to achieve the identified outputs, and outcomes are monitored. In another words,…
