Conflict resolution is a tool that can be used in most situations and with most types of disputes. If everyone thought the same, looked the same, and acted the same, conflict would probably not exist. On one hand, the diversity and differences between team members can enhance the intellectual and cultural aspects of a project. But, on the other hand, these same differences can escalate issues if specific guidelines are not set to help avoid them. Understanding the different types of conflicts will make it easier to manage the conflict situations. …
