CONCLUSIONS
The applied Operational control systems in PH&R are effective and are not in doubt. But the detrimental effects of the application of the Administrative control system by PH&R are clearly evident in terms of the impact on performance and behaviour and learning. This could be due to the way the control system is put into operation rather than the control system itself.
Operationally Employees expect to be subject to a degree of Mechanistic control for sound health and safety reasons. But this does not extend to the day to day administration of PH&R where such autonomous application of control can be justified.
'Giving one level greater control does not mean that other levels have less, if they are simultaneously given more opportunities for participation and influence' as Tannenbaum identified.
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