Introduction
Work groups are the basic building blocks of an organization. Groups contribute to organizational effectiveness when group goals are aligned with organizational goals. In most organizations today formal groups may consist of employees who are responsible for an identifiable work process, a specific project, or a problem that need solving, often called a "team". Teams can be short-term goal oriented such as those created to accomplish a project or long-term such as those ongoing teams designed to create evolving work processes. …
