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Supply Chain Differs on a B2C Site vs. B2B Site
When a customer places an order at a site, there are many steps that occur next. These steps go beyond the initial Business-to-Customer (B2C) transaction to include internal company processing as well as the multiple Business-to-Business (B2B) transactions that occur in the back-end of the supply chain. For example, a customer places an order and the order begins a series of transactions throughout the chain. First, the order must be quickly and accurately processed, next comes the interaction with the many other members of the supply chain. Next, the software must process other transactions such as tracking the status of orders and recording performance measures linked to the supply chain, such as lead time, quality and inventory turn around. These aspects will differ if the company works on an in-stock inventory or build-to-order inventory.
In conclusion, a B2B site deals primarily with other businesses, not the general public, a B2C site sells directly to the end user. B2B sites normally handle a lot more than just sales of products; they are a portal to conduct business transactions.
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