SIX SIGMA IN FREESCALE SEMICONDUCTOR (M) SDN BHD
1.0 Executive Summary
Six Sigma is a business improvement concept that focuses on meeting the needs of customers and bottom-line benefit to your organisation. The goal is to provide defect-free business processes with customer satisfaction and improvement being the driving forces.
Six Sigma was established in 1987 through the Motorola Six Sigma quality program. The program gained publicity when Motorola won the Malcolm Baldrige quality prize in the USA and further development of the concept took place in the early 1990's with companies like General Electric, ABB, Honeywell and Allied Sig…
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