Project Proposal for a new computer system at a bank...Customer Assist and how the company will improve.
<Tab/>Malone Savings and Loan Association is a family owned and operated financial establishment. We employ approximately 200 associates and service over 30,000 customers. In order to maintain a competitive edge with the larger financial institutions, the management has decided to implement a "Star" customer rewards program. This program will enable the associate and sales people to quickly identify customers whose financial status and responsibility may benefit from additional services provided by our company. This solution must be able to take current d…
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