The Modern Language Association

ELECTRONIC SOURCES
Electronic sources include CD-ROMs, e-mail, software programs, Web sites, on-line databases, and information available using telnet, gopher, file transfer protocol (FTP), and other access modes. This section deals specifically with e-mail, CD-ROMs, and Web sources.
CAUTION: Be aware that sources on the World Wide Web lack the stability of their print counterparts; an on-line document may be revised or it may even disappear altogether. In addition, there is no guarantee that the information contained in a Web document is of good quality and error-free. For these reasons, you should evaluate Web sources carefully and obtain your instructor's approval before using them in an essay.
Electronic communication To cite electronic mail you have received, begin with the sender's name and, if there is one, the title (taken from the subject line). Then write the phrase E-mail to the author followed by the date.
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