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Case study of a harassment complaint.
The main participants in this situation are Luke, who has been an HR advisor for 5 years and Marie, a cleaner for 1 year. Both work for ACME Ltd. Marie has received a number of inappropriate comments from colleagues and this morning was embarrassed in front of a senior executive of ACME. She is very upset but has decided that she needs to "sort it out once and for all". Luke has not been previously aware that there have been any difficulties for Marie, but has knowledge of previous trouble in that team prior to Marie starting.
They have met in Luke's office two h…
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