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The group project was devoted to the topic of anger and, more specifically, to the problems healthcare professionals encounter when dealing with angry clients. Anger is a common and natural emotion and every person experiences it from time to time. Some of the common causes of anger include frustration, hurt, annoyance, disappointment, harassment, and threats. For those who experience anger, understanding what triggers it can help control it and express it productively. For healthcare workers, learning about anger can help them learn valuable techniques of how to recognize it and respond t…
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